Enrollment Representative II

Job Details
Full-time2 hours ago
  • Customer support
  • Communication skills
  • Customer service
  • Computer skills
  • High school diploma or GED
Full Job Description
Overview of Position:
This role provides real time enrollment support for providers. It will consist of phone and chat communications as well as date entry. The goal is for customers to enroll in real-time transactions.

What will be my duties and responsibilities in this job?

Manage enrollments for Payor Enrollment Services

Facilitate enrollments by providing forms, instructions, and aiding with online enrollments

Process enrollments by data entry using various data entry tools

Communicate with clients by phone, chat, and email

What are the requirements needed for this position?

High School Diploma or equivalent

3 years of customer support experience

What other skills/experience would be helpful to have?

Background in customer service and problem-solving

Excellent verbal and written communication

Detail Oriented

Ability to keep organized while multi-tasking

Computer proficiency

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

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